Legal

Terms & Conditions – 299bad Online Casino

Please read these terms carefully before using the 299bad platform. By accessing or using our services you agree to be bound by them.

Effective: 1 January 2026 21+ Only English
Effective Date: 1 January 2026
Last updated: 1 January 2026. These Terms supersede all previously published versions.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 299bad ("299bad", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://299bad.onl and its associated subdomains and applications (collectively, the "Platform"). By registering an account, accessing, or using any part of the Platform, you confirm that you have read, understood, and agreed to these Terms in full.

If you do not agree to any part of these Terms, you must immediately stop using the Platform and close your account. We reserve the right to amend these Terms at any time. Continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.

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Age Requirement
You must be 21 years or older to register and play on 299bad.
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One Account
Each player is permitted exactly one account. Duplicate accounts will be closed.
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Account Security
You are solely responsible for keeping your login credentials confidential.
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Your Own Funds
You may only deposit funds that legally belong to you and are free of encumbrance.
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Fair Play
Any form of cheating, collusion, or abuse of bonuses will result in account suspension.
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Responsible Gaming
Tools are available to help you manage your play. Use them if needed.

1. Eligibility

Access to and use of the 299bad Platform is restricted to individuals who meet all of the following eligibility criteria:

  • You are at least 21 years of age. We do not permit persons under 21 to register, deposit, or participate in any game or betting activity on the Platform.
  • You are accessing the Platform as an individual in a personal capacity and not on behalf of any third party or corporate entity for purposes of commercial gain.
  • You are not a current employee, director, officer, agent, or close family member of an employee of 299bad or any of its affiliated companies, software providers, or payment partners.
  • You are not accessing the Platform from a jurisdiction where online casino or sports betting activities are explicitly prohibited by applicable law. It is your sole responsibility to determine whether your use of the Platform is lawful in your location.
  • You have not previously been self-excluded from the Platform or had an account permanently closed for violations of these Terms.
Age Verification: 299bad takes its age-restriction obligations seriously. We reserve the right to request proof-of-age documentation at any time and to suspend or permanently close any account where satisfactory verification cannot be provided.

2. Account Registration and Verification

To access the full range of services on the 299bad Platform, you must register a player account. During registration you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and a valid mobile number.

One Account Per Person: Each individual may hold only one registered account on the Platform at any given time. Opening multiple accounts — whether under the same or different personal details — constitutes a material breach of these Terms and may result in the forfeiture of all balances and the permanent closure of all associated accounts.
KYC Verification: We operate a Know Your Customer (KYC) process in line with responsible gaming and anti-money-laundering best practices. You may be required to submit a copy of a government-issued photo ID (e.g., National Identity Card, passport, or driving licence), a recent utility bill or bank statement as proof of address, and evidence of your payment method ownership. Processing times for KYC review are typically 24–72 hours during business days (Bangladesh Standard Time, UTC+6).
Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. 299bad will not be liable for any losses resulting from unauthorised access to your account arising from your failure to safeguard your credentials. You must notify us immediately at [email protected] if you suspect any unauthorised access to your account.
Accuracy of Information: You must keep your registered account information up to date. Any change in your name, address, email, or payment details must be reported to our support team promptly. 299bad reserves the right to suspend account withdrawals pending re-verification where account information has materially changed.

3. Deposits and Withdrawals

All financial transactions on the 299bad Platform are denominated in Bangladeshi Taka (৳). We support the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, and selected Bangladeshi bank transfers including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard may be available subject to periodic review.

3.1 Deposits

  • The minimum deposit amount is ৳200. Maximum single-transaction deposit limits may apply depending on your chosen payment method and account verification status.
  • Deposits made via bKash, Nagad, and Rocket are typically credited to your account within minutes of confirmation. Bank transfer deposits may take up to one business day.
  • You may only deposit funds that are legally your own. The use of third-party payment sources or credit taken out specifically for gambling purposes is strictly prohibited.
  • 299bad does not charge fees for deposits, though your payment provider may apply their own transaction charges.

3.2 Withdrawals

  • The minimum withdrawal amount is ৳500. Withdrawals below this threshold will not be processed.
  • Withdrawals are processed to the same payment method used for your most recent deposit, subject to method availability. We reserve the right to request that withdrawals be made via an alternative verified method at our discretion.
  • Fully verified accounts with a complete KYC profile can expect withdrawal processing times of under 30 minutes for bKash, Nagad, and Rocket. Bank transfers may take 1–3 business days.
  • We reserve the right to carry out additional security checks before processing any withdrawal. During such reviews, the relevant withdrawal amount will be temporarily held and cannot be used for further wagering.
  • Withdrawals of bonus-derived winnings are subject to the wagering requirements set out in Section 5 of these Terms.
Anti-Money Laundering: 299bad is committed to preventing money laundering and the financing of other illegal activities. We may report suspicious transaction patterns to the relevant authorities in accordance with applicable law. Any attempt to use the Platform as a vehicle for money laundering will result in immediate account suspension and forfeiture of funds pending investigation.

4. Gameplay Rules and Fair Play

All casino games available on the 299bad Platform are supplied by reputable international game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — and operate on independently certified random number generators (RNGs). The published Return to Player (RTP) percentages for each game are determined by the relevant game provider and are not modified by 299bad.

  • The rules of each individual game are governed by the game provider's published specifications. In the event of a discrepancy between game rules displayed on the Platform and those published by the provider, the provider's version shall prevail.
  • Bets placed and accepted by the system are final. Technical errors that result in a game round being interrupted or voided will be settled in accordance with the provider's void-round policy, which typically involves refunding the relevant stake.
  • 299bad reserves the right to void any wager or cancel any bet where there is reasonable suspicion of technical error, data-feed failure, or manipulation by a third party.
  • Sports betting markets are offered on major events including BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, FIFA tournaments, and other internationally recognised competitions. Odds are set and may change up until the commencement of the relevant event. In-play betting odds are updated in real time and may be suspended at any point.
  • Bets placed after an event has commenced (other than through our designated in-play betting interface) are void.
Prohibited Conduct: The following are strictly prohibited on the 299bad Platform: collusion between players; use of automated software, bots, or artificial intelligence to influence game outcomes or odds; exploitation of software bugs or errors for financial gain; and any form of match-fixing, spot-fixing, or insider information-based wagering. Violation of any of these prohibitions will result in immediate account closure and forfeiture of all funds.

5. Bonuses and Promotions

299bad offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms published alongside each offer. The following general conditions apply to all bonuses unless a specific promotion states otherwise:

Wagering Requirements: Bonus funds and any winnings derived from them are subject to a minimum wagering requirement before they may be withdrawn. The specific wagering multiplier applicable to each bonus is stated in that bonus's individual terms. Failure to satisfy the wagering requirement within the specified time window will result in the forfeiture of the bonus and any associated winnings.
Game Contribution Rates: Not all games contribute equally to wagering requirements. Slots typically contribute 100%. Live casino games and table games may contribute at a reduced rate or not at all. The specific contribution rates for each game category are published on the bonus detail page.
Expiry: Bonuses not claimed within the stated claim window, and wagering requirements not fulfilled within the stated completion window, will expire automatically. Expired bonuses cannot be reinstated.
Abuse Prevention: 299bad reserves the right to withdraw any bonus, withhold bonus-related winnings, and close accounts where we have reasonable grounds to believe that a player is abusing our promotional system. This includes but is not limited to opening multiple accounts to claim the same promotion, placing offsetting bets to exploit bonus terms, or coordinating with other players to systematically extract bonus value.

Bonuses are available to players aged 21 and above only. No bonus may be used for or transferred to a minor. Seasonal promotions tied to Bangladeshi cultural events — such as Eid, Pohela Boishakh, or Victory Day — are subject to their own specific terms published at the time of the promotion.

6. Responsible Gaming

299bad is committed to promoting safe and responsible gambling for all players. We provide the following tools to help you manage your gaming activity. These tools are accessible by contacting our support team at [email protected]:

  • Deposit Limits: You may set daily, weekly, or monthly deposit limits on your account. Once set, a limit may be reduced immediately but may only be increased after a seven-day cooling-off period.
  • Session Time Reminders: You may configure session duration alerts so that you are notified after a specified period of continuous play.
  • Self-Exclusion: You may request a temporary self-exclusion period (minimum 30 days) or permanent self-exclusion. During a self-exclusion period your account will be suspended and you will not receive any promotional communications from 299bad.
  • Reality Checks: Periodic in-session notifications can be enabled to remind you of the time elapsed and the net result of your session.

If you believe that your gambling is becoming a problem, we strongly encourage you to make use of these tools and to seek guidance from a qualified support organisation. Please also refer to our dedicated Responsible Gaming page for further information and resources.

7. Intellectual Property

All content on the 299bad Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of 299bad or its content suppliers and is protected by applicable intellectual property laws. The compilation of all content on this Platform is the exclusive property of 299bad.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or its content for any commercial purpose without the prior express written consent of 299bad. You may not use any proprietary game content, including game code, graphics, or sound assets supplied by third-party providers such as Pragmatic Play, Evolution Gaming, or Spribe, in any manner inconsistent with those providers' own terms of use.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 299bad, its directors, employees, agents, and technology partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with:

  • Your use of, or inability to use, the Platform or any part of it.
  • Any interruption, suspension, or termination of Platform services, whether planned or unplanned.
  • Any loss of data, profit, revenue, or business opportunity arising from the use of the Platform.
  • Unauthorised access to or alteration of your account data where such access results from your own failure to secure your credentials.
  • Technical faults in third-party game software, payment gateways, or telecommunications infrastructure beyond our reasonable control.

Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total net deposits you have made to the Platform in the thirty (30) days immediately preceding the event giving rise to the claim.

No Warranty: The Platform is provided on an "as is" and "as available" basis. 299bad makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Privacy and Data Protection

The collection, processing, and storage of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms and should be read alongside them. By registering an account with 299bad you consent to the collection and processing of your personal data as described in that policy.

In summary, we collect personal data for the purposes of account management, identity verification, fraud prevention, compliance with anti-money-laundering obligations, and the provision of our services. We do not sell your personal data to third-party marketers. Full details are set out in the Privacy Policy accessible via the footer of this site.

10. Amendments, Termination, and Governing Law

10.1 Amendments

299bad reserves the right to modify, update, or replace any part of these Terms at any time and without prior notice. The most current version of these Terms will always be available on this page with an updated effective date. Your continued use of the Platform after any modification constitutes acceptance of the revised Terms.

10.2 Termination

299bad may suspend or permanently terminate your account and access to the Platform at any time, with or without notice, if we determine that you have violated these Terms, provided false registration information, engaged in fraudulent activity, or if your continued use poses a regulatory, reputational, or security risk to the Platform or its other users. Upon termination, any real-money balance remaining in your account (net of any bonus funds subject to active wagering requirements) will be returned to you via your registered payment method following a final security review.

10.3 Governing Law

These Terms shall be interpreted and governed in accordance with generally accepted principles of commercial and consumer law. Any dispute arising from or in connection with these Terms that cannot be resolved through our internal support process shall be referred to binding arbitration. Nothing in this clause shall prevent either party from seeking injunctive or other equitable relief.

10.4 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable to any extent, such provision shall to that extent be severed from the remaining Terms, which shall continue to be valid and enforceable to the fullest extent permitted by law.

10.5 Entire Agreement

These Terms, together with the Privacy Policy and any specific bonus or promotion terms published on the Platform, constitute the entire agreement between you and 299bad with respect to your use of the Platform and supersede all prior agreements, representations, and understandings.

10.6 Contact

For questions or concerns about these Terms, please contact our support team. Email: [email protected] (plain text — not a clickable link). We aim to respond to all enquiries within one business day (Bangladesh Standard Time, UTC+6).